F.A.Q.

Frequently Asked Questions

Find answers to the most frequently asked questions about PersonalTrader.

What is PersonalTrader and how can it help me?

PersonalTrader is a crypto trading software that helps you create and automatize your own crypto trading strategies, like keep a trading journal, move stop-loss to break-even, automatically enter trades when certain conditions are met, connects with your favorite exchange, backtest your trading strategies & much more.

I’m a beginner in trading, is PersonalTrader right for me?

PersonalTrader is easy to use and will helps you to automatize many trading tasks. But be sure to never risk more than you can afford to loose, and that you understand what are futures/derivates, short positions and leverage before you start trading.

Do I have to pay to use PersonalTrader?

No, you can sign up to PersonalTrader for free and create your own automatic trading strategies. To use certain features (like trade on exchange, backtest your strategies, etc), you will need a paid plan. More info here.

Is PersonalTrader secure to use?

Yes, we take security very seriously. We have implemented several security measures against all the most known malicious attacks. Your API keys are always stored encrypted. Be sure to double check that you are on the right domain, which is personaltrader.net only.

What payment methods do you accept?

We currently accept the following payment methods: PayPal, Stripe, BTC, USDT and BUSD (through Binance Pay).

What exchange can I use with PersonalTrader?

You can connect Binance and ByBit which are top Exchange. You will need to use Binance USDⓈ-M Futures, so be sure that your country allows it. We will add more exchanges as soon as possible.

Can I limit the number of trades to open simultaneously?

Yes, with SmartTrade Features you can limit the number of trades to open simultaneously for each trading strategy and for all trading strategies as well.

Why are trades amounts slightly different from paper to exchange?

If you enter 100$ as position size, it is possible that you will see 99.90$ on the exchange. This is normal because price fluctuates and exchanges execute orders at average price. Orders will have a slightly smaller amount than the one you entered, never bigger.

Why I get a “Size is too small” error?

Because your position size is smaller than the minimum amount allowed for that cryptocurrency. For most cryptocurrencies, the minimum position size is 10$-30$.

What if I have other questions about PersonalTrader?

If you have any questions or concern about PersonalTrader don't hesitate to contact us here.